Customer Service Representative Charlotte

Customer Service Representative

Full Time • Charlotte
We will pay a $500 signing bonus to new employees following the successful completion of your 90-day Orientation and Training employment period.

  • Enjoy the work-life balance of regular Monday-Friday 8:00am to 5:00pm hours, Weekends and holidays off
  • Company paid holidays and paid vacation
  • Company paid workers compensation insurance and short term disability insurance
  • Medical benefits and 401-K retirement savings programs
Be the initial contact with current as well as prospective customers. You will coordinate across the FASTSIGNS design, production, and installation teams in our Charlotte and Rock Hill production and delivery centers as well as key vendor partners. In this role you will:

  • Develop an in-depth knowledge of signs and visual graphics fundamentals and product offerings
  • Receive incoming internet, email, phone, and walk-in inquiries, Collaborate to develop and deliver custom signage proposals
  • Convert estimates to orders and coordinate the production and delivery of our custom solutions
  • Coordinate customer product pick-up, delivery, and installation
We have among the most extensive training programs in the industry, that will progressively lead you through a combination of formal and on-the-job training content. Working for FASTSIGNS will allow you to grow your personal and business skills. 

This position presents a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply.
Compensation: $16.00 - $20.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles